This product was sold by a reseller. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Any warranty support needed would be completed by the third party that sold the product. Thanks, DJL, for your answer. Warranty removed from product: No software or drivers are available for this product with the selected operating system.

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Did this solve your problem? What is Windows scanning utility? This product was designated to be returned to HP.

How to Accomplish HP Officejet Pro A A Scanner Software Download

It prints but the output doesn’t look very good. In reply to deleted message. Select your desired files and a list of links will be sent by email. System Requirements OS Required.

Where to Buy See All. Email list of drivers.

HP Officejet A – WIA not allowing scanner to work – Microsoft Community

Select all Deselect all. It also fits with my problem with the cardscan scanner no scannee working in the cardscan program although it is present in devices.


Please make a different selection, or visit the product homepage. The list of all available drivers for your product is shown above. Learn more about HP’s privacy policy. How satisfied are you with this response? This process can take several minutes depending on oofficejet number of warranties being checked.

Learn more about HP’s privacy policy.

Please wait while we process your request. This product cannot be identified by Serial Number alone. But to confirm the problem, pdo a shows up in devices and prints okay and I can scan to network folder okay, just cannot scan to computer and the error says the scanner printer was not found.

HP Officejet Pro 8500A e-All-in-One Printer series – A910

But I cannot scan to computer. Europe, Middle East, Africa.

Any warranty support needed would be completed by the reseller that sold the product. In reply to mural’s post on November 16, I get a similar problem when trying to use the CardScan c scanner as it shows up in devices but the CardScan software does not detect the scanner when trying to use the set-up wizard. The information page says that this printer has a page count of 2, I can confirm, sscanner, that the service is running. Condition is Seller refurbished.


The Canon MG is a sacnner, easy-to-use printer with plenty of attractive features Compatible with Windows 7.

Power Power Consumption Sleep. Product sold by third party: Display Diagonal Size metric. Follow this checklist to stop these prints: FYI, I have turned off virus protection and firewall programs to no avail.